Services & Amenities

Maintenance, Housekeeping, or Room Setup Needs

To request service, please email resmaint@unca.edu and routine requests should be resolved within 24 hours Monday through Friday. Requests received after hours will be responded to on the next business day.

Laundry

Residence Hall Laundry

Laundry services are provided through a partnership with Caldwell & Gregory. Laundry facilities are located on the first floor of each residence hall, except Ponder Hall which has laundry rooms on the 2nd & 4th floors. Each laundry room has instruction signs on the proper use of the equipment and how to notify Caldwell & Gregory if a machine malfunctions.

For all residential students, the cost of laundry is included in your room fees. There are no additional charges for washing or drying.

Recommendations:

• Students should have a full load of clothes each time they use the machines for best results.
• Because the washers are high-efficiency front loading, students should only use H-E detergent.

Wash Alert

Want to know the status of washers and dryers in your residence hall? Check out which machines are available through the Wash Alert mobile app. You can set it up to email or text you when machine is available or when your washing or drying is complete.  (Wash Alert is not yet available in the Governor’s Village laundry rooms.)

• Wash Alert (iOS)
• Wash Alert (Android)

How it works:

Sign On

Sign on by using the convenient QR code posted in each laundry room to monitor via your phone. Or, you can connect from your computer by clicking on the laundry room location from the list below.

• Founders Hall
• Governors – Room 129
• Governors – Room 187
• Mills Hall  – Room 100B
• Mills Hall – Room 100C
• Ponder Hall – 2nd Floor
• Ponder Hall – 4th Floor
• South Ridge Hall
• West Ridge Hall

View Availability

You will be able to see the availability of machines in your laundry room in real time.

Request a Text

If several machines are in use, you can request a text or an email when a machine becomes available.

Get Notified

Start your machine, then choose your machine on the Wash Alert site and enter your text or email information to be notified when the cycle is complete.

Wireless Internet

All residence halls are equipped with wireless connectivity throughout the building, as well as one ethernet port for each student in student bedrooms.

Community Kitchens

Kitchen facilities are located in each residence hall for students who wish to prepare meals, bake cookies, or try out new recipes. Community kitchens include an oven, cook top, sink, counters and cabinet space. Pots, pans, and other food preparation supplies can be checked out through the Resident Assistants in each area.